Jardine Sucks Customer Reviews and Feedback

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Jardine Matheson Holdings Limited (also known as Jardines) is a Bermudian-domiciled multinational conglomerate incorporated in Bermuda and headquartered in Hong Kong, with its primary listing on the London Stock Exchange and secondary listings on the Singapore Exchange and Bermuda Stock Exchange. The majority of its business interests are in Asia, and its subsidiaries include Jardine Pacific, Jardine Motors, Jardine Lloyd Thompson, Hongkong Land, Jardine Strategic Holdings, Dairy Farm, Mandarin Oriental Hotel Group, Jardine Cycle & Carriage, and Astra International.

Sun Tzusays shared her opinion about Jardine Matheson on The Fifth Person on April 17, 2020:

"This company got its start smuggling opium into China and instigated the opium wars between Britain and China in the 1840s. Not exactly the kind of outfit I’d want to be associated with."


Tell the world why Jardine sucks!

I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.


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Former Employee - BSG says

"Since HKBN acquired from Jardine, JOS was cursed. High turnover rate Beware of HKBN People, they will just ditch you when the going gets tough"

Former Employee - Anonymous Employee says

"Very poor management. Comms not paid for a year to sales. Many unnecessary gates to impede sales. No leadership and direction from local senior management"

Former Employee - Anonymous Employee says

"management only cares about their own results, staff is just a slave to them"

Former Employee - Technical Consultant says

"Under market rate salary and without employer's respect"

Former Employee - Anonymous Employee says

"stipid and arrogant management, unstalble working environment, corruption, too much politics, poor working environment"

Current Employee - Anonymous Employee says

"Do things that they think is the good for employees but usually does not alight with what employees wants/needs Ditches employees when sales is worse than normal Management clearly needs to rethink their approach on us staffs and clients"

Current Employee - Anonymous Employee says

"Worked in the EA Department. JOS Application. Would give a 0 star if possible. Empty promises. All talk and no actions. Prioritize people who know how to suck up and never looks at people who are actually producing results. The "top" management behaves like kids who are still in secondary school. Both attitudes and characters wise. Promises 8 hours worth of OT = 1 off day. Ends up only with 0.5 off day. Or 3 days of OT and you get back 1.5 off days. Just one of the many examples. Too much of this kind of incident to even write here. Viable Bonus so little that it is laughable and shameful to even tell other people outside. "Top" management ask for employees opinion and straight up reject all of their opinion with some of their own "reasons" that doesn't make any sense. Because "Top" management have the "I am always right" attitude."

Former Employee - Anonymous Employee says

"Let go people when the business is down, at least give someone an opportunity to go"

Former Employee - Anonymous Employee says

"1) Top Management not focus 2) Procedures? Processes???"

Former Employee - Senior Systems Engineer says

"Full time employees more than 5 years in Singapore. This year bonus only 4.5 days of my monthly salary."

End User Support & Incident /Service Delivery Manager (Former Employee) says

"Why waste the space to say how awful this company was in terms of IT Management? HR was great The C Suite was awesome The Infrastructure and App Support teams were even great"

Assistant Vice President, Claims (Former Employee) says

"At the time I worked for Jardine it had just merged with Emmett and Chandler. They were still working out the kinks. Good people and freedom to make decisions and assist customers, as necessary"

General Office Help (Former Employee) says

"It took me a little while to get used to this new environment. The parking structure was a little too large for me but the people were kind and helpful. I did my best to be helpful to my supervisor Mindy, who I organized files, made copies, and scanned documents for. She was kind and understanding. The pay was great as a student saving for college, but I wasn't asked to help the following summer.Constant schedule, good pay, consistent routine.Large parking structure was difficult to maneuver."

HR Assistant (Former Employee) says

"Learned a lot, but really need more support Some staffs stayed over 20 years with the same position. Need to build a career ladder to attract young talents."

rs staff (Former Employee) says

"平日工作是登機和接機 在過程中我學到很多機場知識 更接觸到不同國家的人 學會了怎樣與人相處和處事方法"

Marcus says

"Bought a Mercedes GLC AMG from Mercedes Ipswich. The car had an issue with tyre skipping on the test drive but the sales executive promised me it was due to dirt on the tyres. I questioned this but was then told they would replace the tyres complimentary if it does not improve. I took the car and the problem persisted. They then denied the conversation (even though I supplied evidence). When I challenged, they implied I was lying and transferred the case to their legal department. Absolute crooks. I will ensure my story is heard by friends, family and anyone who will listen. Buyers beware!"


"Jardine Motors Mercedes-Benz Lakeside. Short version, completely useless. - Left on hold for almost an hour twice. - Went to them twice, told they would get back to me, two weeks still nothing. - asking a mechanic what coolant is right for my car and he answers "any"!!! (This is NOT correct). Wrong coolant can turn your car into scrap metal! Either lazy or stupid but either way completely useless!! Find a different Mercedes-Benz if you need one!"

Sam says

"Worst company ever for servicing / repairs...Jardine motors (Manchester Audi) I booked my car for a regular servicing on 20th July at Jardine motors Manchester Just to confirm there were no issues with my car until this point whatsoever and it was absolutely fine and well looked after. I got a call for them same day to say they have identified an engine leak during service checks and it needs to be sorted and further checks need to be done which I agreed to do. Next day was told diagnosis came back to say engine parts need replacing and again I thought it’s the main Audi service centre and trusted them with my car and agreed to get the repairs and parts replaced for over £4K without any hesitation. (Inspite of me going through difficult times financially coz of covid-19) Kept calling them for regular updates as It had been been almost 4 weeks now they had my car and every other day was told that they have replaced the part and checks are being Carried out and will get my car soon. Then on 20th August after almost 5 weeks they came back to say that engine needs replacing and they can’t seem to repair it. At this point I was going through so much stress and anxiety as they had completely ruined my car. Was told cost of engine replacement is arnd £10k but as a gesture of goodwill they will give me a 30% discount for which I refused and said cannot pay that. After few phone calls back and forth with them and Audi they said they would do it for £4300 which again I couldn’t afford. As far as I was concerned I should not be paying for those works as I had agreed to them for oil leak repairs and the engine failure was a result of what they had done to my car in those 4 weeks. But I reluctantly agreed to get the engine replaced as didn’t want to go through any further hassle. Between 24th August and 4th September was told that new engine was fitted and was being tested. Finally on 4th sept collected the car after all checks were done and works completed. Unfortunately it doesn’t end here and the very next day , I.e 5th sept: engine management light came on. Called them up immediately and was told to drop the car back and they would check the car Now I’ve been told that there is a fault with the turbo and it needs replacing and the costs would be £2300. As far as I’m Concerned they should have done all checks etc after they fitted new engine which again I’m certain was messed up and ruined by them. Waiting to hear back from main Audi and will make sure this time they repair it without me paying for it as I’ve had enough with this terrible company. Only sharing my experience so that anyone reading this thinks 10 times before giving their car to Jardine motors. They will ruin your car."

Zzzzz says

"I have try to book in my car for an mot for the last 2 months.i been on their chatline and get the same story o I am sorry to hear i will get some one to call you urgent.this is a load of crap my car is now out of mot thanks to the team in milton Keynes and at risk that it will be crushed has its park on a main road.very poor management it says on their website that we help all our customers and give a good service,i do not think so mu car is at risk of being crushed,yes very good service a car that cost 30000 pounds that the management at milton Keynes do not care."

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